Leadership requires a transparent, efficient and unambiguous communication flow reaching all their employees. Pure top down instruction and obedience no longer applies in today's society. Independent and self-confident employees need to be convinced and inspired about the company's tasks, values and goals in order to perform. Successful leadership communication primarily serves to inform and motivate their employees, as well as to shape their identification with the company.

Information. 

Studies show that 80% of corporate misconduct is due to a lack of communication. Employees need information in order to work efficiently and smoothly. Regularly, transparently and clear.

Motivation. 

Five out of six employees do not feel value from management level. The reason: lack of communication. Motivated employees like to work, are open to new things and engage actively.

Identification.

Surveys show that people who identify with their employer are more likely to work overtime, are more committed and do less job changes.

Leading and guiding people from diverse levels, generations, or cultures and with various personalities is highly demanding when it comes to clear and concise communication.

 

OBJECTIVES: Participants will obtain understanding, tools and strategies for:

• Confidence-building with a sure-footed appearance.
• Structured and convincing arguments.
• Psychological motivators, to trigger the right decisions.
• Building & maintaining trust.
• Mastering difficult situations or people.
• Working with and guiding teams efficiently.
• Clear & concise communication.

POSSIBLE CONTENTS

• The most common mistakes in leadership communication.
• Distinct & transparent communication.
• Rhetoric: Structured, clear & concise communication.
• Information flow: Channels & possibilities.
• Change of perspective: Understand to be understood.
• Comprehend and manage basic human motivators.
• Language: Positive & solution-orientated.
• Choice of words to create impact and trigger action.
• Feedback-Monitoring to be up to speed.
• Difficult topics: The proper preparation makes all the difference.
• Solutions for cross departmental and/or remote communication.
• Sustainability:  Scheduling & follow ups.

DURATION

2 days individually tailored, hands-on workshop. Face-to-face or online workshop.

+ 1 follow up day, after 3-6 weeks, to intensify and round off sustainably. On site, online or blended workshop.

 

 LOCATION: Upon request.                                                                                                      

LANGUAGE: English and/or German.